Policies

Returns

Sorry, we will not except returns on any custom products unless there is a manufacturing issue.

Warranty

Gloves

We offer a 1 year manufactures warranty on all gloves. Gloves will be carefully inspected and if passed the inspection your glove will be fixed by one of our professionally trained glove experts.

Bats

We do not offer any warranties on our bats. IF you have any problems please email Info@flatbillbaseball.com

Shipping

When an order is placed, it will be shipped to the address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on the Site. Flat Bill offers shipping within the United States, U.S. territories, and to APO/FPO. All purchases from this Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments. The purchaser is responsible for all shipping costs, unless otherwise stated. Upon shipment, Flat Bill may, but is not obligated to, email to you a tracking number.